Custom Data Services, Inc. Medical Payment Retrieval
Payment retrieval is an undeniably important part of the medical claims life cycle. And it is our philosophy that the more payment options you offer the more you will collect. In a previous post we mentioned our latest service addition which was the implementation of online bill pay, but that is only one of the many payment options that are available through our medical billing service.
Our Medical Payment Retrieval Options Include:
Mail in Payments
Our primary source of payment retrieval is your standard mail in payment option. Enclose the top portion of your statement along with a check or your credit card information and we will process the payment as soon as we get it in the mail. This has been and will be the primary payment retrieval method of our company for years. Patients are comfortable and familiar with mailing in their payments.
Phone in Payments
Our customer service staff is friendly and waiting to help your patients answer questions and make payments. Over the phone we can accept credit card payments from Visa, Discover, and MasterCard. We are looking into adding American Express because you can never have to many accepted forms of payment.
Walk in Payments
Monday through Friday our office is open between the hours of 8:00 am and 4:00pm. We always have a customer service representative available at our front counter to take payments in cash, with a credit card, or with a check.
Online Payments
Our latest advancement is our online medical bill pay option that allows your patients to make payments online through a secure web portal. The website is secured and accepts payment by credit card, electronic check, or directly from you patients savings account.
Electronic Payments
We accept electronic payments from the major insurance providers such as Medicare, Medicaid, and United Healthcare.
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