About Pre-Collections
Building relationships with your patients is part of our job. We believe that your patient’s visit hasn’t ended until their claim is successfully adjudicated and they are 100% happy with their service. Maintaining that relationship during difficult processes such as collecting on delinquent accounts is also part of our job, and can be a more delicate process. Our experience has allowed us to create a very unique and customized service that will allow you to implement a pre-collection letter package and plan that you feel will best suit your patients, and help maintain that positive relationship.
With our pre-collection service you will be provided with the flexibility to decide the number of letters a patient will receive explaining what will happen to their account if it remains unpaid. You will have the authority to decide what action will be taken on which accounts.
How do we do this?
Custom Data Services Pre-Collection Services
Our pre-collection services allow you to use a customized approach in sending your patients a variety of letters explaining to them what will happen if their account remains unpaid. You will choose the number of letters a patient will receive, and the contents of that letter from an assortment of pre-made letters that we currently have available.
Every month we will also provide you with a list of patients whose balances are overdue so that you can make a determination of placing the account in collection or suspending the patient’s account from further correspondence.
The flexibility offered with our pre-collection service is what helps build strong relationships, because you know your patient and their situation better than we do, and you can help us make their entire experience better.
To find out more about our services Contact Us to make a request for bid or to ask a specific question.
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